Ridgecrest Auto Repair

Great service, thanks!

Easy to schedule oil change. Same day service.

After taking a wrong turn February 18th, my Subaru engine overheated in Pearsonville, CA and it was towed to Paul & Son’s as they were referred by Toyota as very knowledgeable about foreign autos. I had an extended warranty and after talking with them and meeting all three of the generations, coupled with their experience with warranty companies, I left the car for repair. The shop’s condition was impressive as well. Brian (3rd generation) is very knowledgeable regarding warranty companies and if you have a warranty you want this shop dealing with them. We had bit of give and take with the company, and most warranty companies will try to reduce their exposure while Paul & Son’s philosophy is, “they will fix it right, or they won’t do it”, and they live by that rule. After repairs, Paul & Son’s documented that a small amount of hydrocarbons remained in the cooling system but the warranty company felt it was sufficient. This documention proved prophetic, because 77 miles later the head gaskets blew out necessitating an engine rebuild. I had it towed back to Paul & Son’s; as to start over again with another mechanic is very problematic as they will question the first shop’s work, and beginning all over with the warranty company could be very risky. They were so capable my warranty company paid more than the policy’s limits for the repair. I then drove it over 2,200 miles to East TN and it is like a new engine. Do not be penny wise and pound-foolish when it comes to auto repairs. Have it fixed right or not at all. My hat is off to these folks and their expertise.

After taking a wrong turn February 18th, my Subaru engine overheated in Pearsonville, CA and it was towed to Paul & Son’s as they were referred by Toyota as very knowledgeable about foreign autos. I had an extended warranty and after talking with them and meeting all three of the generations, coupled with their experience with warranty companies, I left the car for repair. The shop’s condition was impressive as well. Brian (3rd generation) is very knowledgeable regarding warranty companies and if you have a warranty you want this shop dealing with them. We had bit of give and take with the company, and most warranty companies will try to reduce their exposure while Paul & Son’s philosophy is, “they will fix it right, or they won’t do it”, and they live by that rule. After repairs, Paul & Son’s documented that a small amount of hydrocarbons remained in the cooling system but the warranty company felt it was sufficient. This documention proved prophetic, because 77 miles later the head gaskets blew out necessitating an engine rebuild. I had it towed back to Paul & Son’s; as to start over again with another mechanic is very problematic as they will question the first shop’s work, and beginning all over with the warranty company could be very risky. They were so capable my warranty company paid more than the policy’s limits for the repair. I then drove it over 2,200 miles to East TN and it is like a new engine. Do not be penny wise and pound-foolish when it comes to auto repairs. Have it fixed right or not at all. My hat is off to these folks and their expertise.

A very professional organization. With friendly courteous staff. They analyzed my problem and fixed it in a timely manor. What more is there to say.

I just want to thank you guys for the excellent service and your welcoming personal attitude,I will continue to be a customer for the foreseeable future..Thanks again..see ya soon for an oil change and a transmission flush and filter..

Great service, job done quickly, really appreciate getting a ride to and from home and waiting for me after shop closing. That makes it very convenient for those of us who work late and are not able to reach the shop during normal working hours.

EXCELLENT SERVICE!! Paul price-matched a Las Vegas diesel performance shop and completed the in-depth work flawlessly. Dan, the mechanic, was very helpful and always gave me updates when I stopped by. Genesis up front was always positive and extremely helpful. 24k miles/24 month warranty. Free loaner car while they worked on it. I have only great things to say about this shop!

Fuel pump went out on my truck while staying near Ridgecrest. They replaced the fuel pump at a reasonable price and sooner than they estimated. I was able to return home a day sooner than expected. Their staff was very friendly. Thank you Paul and Son’s, Duane Whittemore

Thank you for taking care of the maintenance on our new car! It was very easy and convenient to use your online scheduling and the service was prompt. Thanks! Tim