Beyond 5 stars (far beyond) I will try to keep this short as nobody likes to read along story. Our family, including a one and three year-old were on our way to go camping in the eastern Sierra when we blew a turbo hose a little above Ridgecrest. We were able to limp back into town only to find lack of parts available. We were recommended to call Paul and sons and they were absolute saviors. The part that everyone said would not be available for multiple days they were able to get overnight. And they recognized that we were stuck with two little guys and our main transportation was now in their shop. They set us up with a service car to use so we were at least able to get to a hotel take the boys out to eat, etc.. Our service was done first thing the next morning, multiple days faster than anyone else in town quoted us, and for a lesser charge. While we were in town, there happened to be a pretty heavy duty rain storm and the guys went out of their way to check in on us. Make sure we were OK. See if we needed help with our loaner vehicle, etc. I own my own small business, where customer service is what sets us apart from our competition. I will say this was the best treatment I have ever seen in the automotive business and I’m blown away at their hospitality, generosity, and professionalism. I’m honestly disappointed that Paul abs Sons is not my local neighborhood shop, as they have earned my business for a lifetime. 6 star rating!