Ridgecrest Auto Repair

I recently experienced a complete systemic failure of the audio system in my 2004 Ford. I was not happy with the existing system and decided to replace all the components including the head unit, amplifier and patch cables. I called Brian and consulted with him as he had performed quality and professional work on my truck previously. Brian was eager to take on this project. He listened carefully to my concerns and provided valuable insight. We decided on the components to purchase, Alpine Audio. The components all arrived within a few days and I brought the truck in late morning on a Monday. Brian met with me and we reviewed a few of my concerns regarding the installation and I left. I received a call from Brian around 11:OO am the next day. Brian advised the installation was completed and that thought I would be very pleased with the components and installation. I arrived a few hours later. The installation was outstanding. My biggest concern was the placement of the cables and wiring to and from the amplifier. Upon inspection that concern was completely alleviated. The installation was outstanding. The cables were routed, anchored and shielded for maximum concealment and protection. Brian took the time to take me through the basic operation and navigation of the head unit. The Alpine system is far superior to my legacy system in terms of overall quality, operation, capabilities and of course sound quality. In closing I highly recommend Paul and Son's Automotive. My experience as been outstanding. Brian is professional, focused, knowledgeable and payed close attention to my concerns. His work ethic and friendly personality are refreshing. I am definitely a return customer.

I have been going to Paul & Sons since I first moved here over a year and a half ago and have not been disappointed yet. They are courteous and have treated me very well! I will continue to go to them and recommend them!

They came under the estimate they gave me. They were very professional and seemed to put me first. Nothing but praise for everyone there.

My 2014 Ram diesel had a problem, they offered to drive me somewhere if I needed. Turned out I needed more help than could be done in a day. They gave me a quote and fixed my truck. When I went to pick up my truck the cost was lower than the quote. True story! When is the last time that has happened, well never for me. I was so surprised. Such awesome people. I cannot thank them enough.

Ever since I got my car, this is the first place I have gone and honestly wouldn’t want to go anywhere else. They get everything done on time and take their time and do whatever they can to make sure it’s right for you. Highly recommend.

Very quick and easy, always accommodating to work around my schedule and get my cars back to me as quickly as they can. Always do a courtesy inspection and let me know if there’s any additional issues with my cars. Will continue to use them in the future for all my car needs!

Brian and his team have consistently provided me with superior customer service, excellent mechanical support for my vehicles for several years. They are timely and accommodating. If they miss something the first time around, they don’t make excuses, they fix the problem right away. If there’s something they don’t feel right about doing, they say so, and provide referrals to another provider; although, there have been very few times when I have needed to do that. My 1997 Ram 1500 looks, runs, and sounds better than ever!

My GMC Sonoma truck was hard to start some time and other Automobile repair shop was unable to locate bad part. Paul & Son did good job to locate bad part “Bad fuel pressure regulator “and explained in written what wrong and reasonable repair bills. And texted me what wrong with truck and need OK from me to replace bad part and after Paul & Son my truck start as normal.

Employees are very good. They help everythin. There Service is awesome.

Truck was fixed quickly with great customer service. Will be going back for other repairs