We had an alternator failure at the Coso Rest Stop while towing our 30 foot trailer to Palm Springs. The first place I called was Paul and Son's. I am so glad I did. Genesis was as helpful as could be and told me when I come in, they would jump right on it. When I arrived about an hour later, it wasn't 10 minutes later they had my truck in the shop. Although we weren't sure how long it would take and seeing how it was Friday, she offered to let us stay on the lot until Monday if necessary. Well, it wasn't necessary. They had my truck up and running in less than two hours, without an appointment. This meant the world to me and I am so happy I was able to meet some of the folks who helped us out. If I didn't live 900 miles away, I'd use them for all my automobile service needs. A very refreshing experience indeed....
We are very glad we were able to get you back on the road in minimal time Michael! We greatly appreciate you taking the time to share your experience with others and if you are ever nearby in the future we look forward to seeing you again.
- Paul and Sons Automotive and Towing