5

I got my starter replaced and 6 months ago and it went out again. They have warranty on parts and labor. They squeezed me in on their busy schedule and checked out the car for any reasons that could have made it go bad. They determined it was a faulty part and replaced it no charge no hassle. I thought I’d have to jump though hoops to get it done but was nothing like that. They stand behind what they say and was extremely happy with the service. I highly recommend them for any service

5

Thank you for squeezing me in to get repairs done to my car. The air conditioning is working great. You can’t be driving around the desert without it.

5

Fast, courteous and don't take advantage of you. I came in for an oil change and thought my cabin filter needed changing. They were very adamant about checking it first to be sure it needed to be replaced. After checking I not only was told it didn't need to be replaced but they even provided a picture via the front desk so I didn't even have to step back into the shop. Will definitely be back for future maintenance/needs that arise with my Jeep in the future. Thank you!

5

I love this place always friendly get the work done quickly

5

They did my car and got the check light off. I can now smog it and it will be great!! Thanks Paul and Sons. If I need to use anyone again it will be them!! Very nice people there

5

Insanely good communication, fast work, always very friendly and great to work with, their courtesy inspections are very helpful. Been going to them for years now and highly recommend them!

5

5

Everyone at Paul & Sons are very knowledgeable and friendly. Every time I have a problem with my vehicle or just for regular maintenance there is no other shop in town I trust. I would recommend Paul &Sons to anyone.

5

Great and fast service. I have been there few times. They have great costumer service, fast, quality, and inexpensive. The lady at the front desk is always friendly and great to interact with.

Thank you for the awesome 5 star review! We appreciate you taking the time to leave us feedback and we are very glad you trust us to take care of your vehicle.

- Paul and Sons Automotive and Towing
5

Professional shop Clean; good communications from Nick the service writer. I’m very happy with the job that River performed. He took his time and was careful. Only negative is that when I called I was 100 miles away, Nick didn’t mention that there was a two (2) hour service charge to diagnose the problem and advise repairs; neither was that amount mentioned to me when I was at the counter, he just flipped the paper work around and said,”sign here.” In my opinion the inspection fee ($340) should be credited to the job if the work is agreed upon. At the end of the day I’m satisfied with the work, my 2003 7.3 diesel is humming down the road and I would go back to this shop simply because they seem like professionals. There’s better prices out there so theres some room to negotiate.

Hi William, thank you very much for the 5 star review. We are very pleased we were able to get your vehicle diagnosed and repaired as fast as possible. As for the diagnostic fee, it is to allow the technician to run enough testing to determine the cause of failure. We pride ourselves in detailed and accurate diagnosis the first time which in turn can save money over a cheaper shop "firing a parts cannon" at the vehicle and hoping it fixes it. Thank you for choosing us to take care of your diesel and we hope to see you again if you ever need anything else!

- Paul and Sons Automotive and Towing
Paul and Sons Automotive and Towing is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Paul and Sons Automotive and Towing (760) 371-9116 if you have any issues in accessing any area of our website.